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About Us


Craftech is a leading Business Process Outsourcing (BPO) company. Craftech is a venture of Siddhi Vinayak Telelink Private Limited. We offer business value to 15+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Healthcare, Insurance, Media and Entertainment, Professional Services, Telecom and Diversified Businesses, Travel and Leisure and Utilities. At Craftech we deliver an entire spectrum of business process outsourcing services such as customer care, finance and accounting, human resource solutions, research and analytics, technology solutions, and industry-specific back-office and front-office processes.

Craftech is a strategic partner for managing complex processes that directly impact the clients’ bottom-line. An end-to-end vertical approach to service delivery, technologysolutions and a client-centric client-partner approach enable us to deliver business value to many of the world’s leading companies. We are passionate about building an organization that is valued by our clients, employees, business partners, investors and the community at large. Our management team comprises accomplished professionals from leading global organizations. Each member brings deep business acumen and outsourcing domain expertise, which enables us to drive outperformance in our clients’ businesses.

Mission

Craftech's mission is to provide high-quality services that combine quality with value-added pricing, while establishing a successful relationship with our customers.

Vision

Craftech's Vision is to be:

Competitive, Resourceful, Aspirant, Futurisitc, Transparent, Efficient, Creative and Humble.


"Amongst the worldwide top 10 locations for BPO industry, India is having 6 positions with it which are Bangalore, Mumbai, Delhi, Hyderabad, Jaipur, Pune."

-Tholons Report-2014

Our Ventures & Partners

CAP

Craftech Academy of Professionals is a corporate training centre that grooms individuals to become efficient professionals.

Craftech Technologies

Craftech Technologies is the technical domain of the comapny that provides Web-development, Software-development, VoIP and Dialer services.

Indihomes

Indihomes is the leading real estate group with a very unique vision of providing a land having all the needful facilites at the lowest price. IndiHomes is associate partner for Siddhi Vinayak Telelink Pvt. Ltd.

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